Upgrade Policy

When you purchase Teorex software products, you will get minor updates and bug fixes for free. Minor updates are updates of which the first version number has not changed. For instance - if you buy version 2.x.x, you can upgrade to any other version 2.x.x free of charge.

Major upgrades are indicated by a change in the product version number. So an upgrade from 2.x.x to 3.0.0 is a major upgrade. Major upgrades usually have a significant amount of improvements and new features.

Therefore, you will likely have to pay an upgrade fee if you want to take advantage of a major update or version upgrade. This fee is typically half the price of the product.

Refund Policy

Because our products are digital software, delivered instantly once payment is received, and are available as try before you buy, our customers can test the products before buying. Once purchase has been made, we do not offer a cash refund or an exchange.